Facebook chat became very useful and efficient internet communicator. Few days ago, Facebook enabled developers to create their own bot. It’s a huge change that can be successfully used by business, i.e. to automate customer services. On their behalf Facebook communicator can contact with the customers or potential business partners.
Yesterday (15. June) we launched Catvertiser bot. It is most likely the first bot that enables Facebook users to monitor and manage their Facebook campaings in Messenger. Catvertiser bot, thanks to entering special commands, sends details regarding your campaigns. You can get text or structured messeges. All you need to do is connecting your accounts (Catvertiser – Messenger).
How to connect accounts?
Log in to Catvertiser and go to the “My Catvertiser” tab in the left-hand menu. Choose option „Integrations” (at the bottom in the „My Catvertiser” tab).
On the right side you will see the list of all tools etc. that can be integrated. Choose Facebook Messenger by clicking “Connect” button.
You will get the access token (it will be as a bold text – number 1 on the screen below).
Then click Catvertiser link (number 2). You will be redirected to Facebook Messenger.
Type (or simply paste) your access token – you should do it exactly the same way as you are sending standard message in Messenger. You should get a confirmation about successful integration.
Now you can start talking with Catvertiser bot. Let’s start by sending i.e. “hi” message.
To find out what kind of details you can check in Messenger, just /usage command. You will get the list of available commands.
What kind of details regarding your Facebook campaings you can get?
Command What you will get
/usage – current menu
/clients – Clients list
/campaign CLIENT_ID – Clients campaigns
/campaigns CLIENT_ID stats – Clients campaigns with stats
/adsets CAMPAIGN_ID – Campaings adsets
/adsets CAMPAIGN_ID stats – Campaings adsets with stats
/adset ADSET_ID – Adset details
/ads ADSET_ID – Campaigns ads
/ads ADSET_ID stats – Campaigns ads with stats
/ad AD_ID – Ad details
/performance – current month performance
/pause (campaign/adset/ad) ID – Pause campaign/adset/ad
/start (campaign/adset/ad) ID – Activate campaign/adset/ad
How does it look like in Messenger?
/clients – you will see your clients’ list with Client ID (as a numer).
Typing /campaigns CLIENT ID command, so for Catvertiser it will be: /campaigns 24, you will get this client campaigns list.
If you want to check some details of any campaign, you should simply click a link from the Catvertiser bot answer message.
- If you click View details, you will get:
Status (active, paused etc.)
Campaign objective that were chosen in Catvertiser in creating campaign process
- If you click Campaign adsets , you will be able to check some details regarding specific adsets (View details) or go to the details about specific ads (View ads).
If you want to check any specific ad’s details (name, status, objective etc.), just click “View details” button.
You can also check a preview of any ad – just click “View details” button.
You can also check your month performance – typing /performance command.
You can also pause or activate your campaings, adsets or ads. To do it, you should use one of the commands:
- /pause (campaign/adset/ad) ID
- /start (campaign/adset/ad) ID